REFLECTION STORIES &THOUGHTS

    Early in my customer service journey, I got a chance to work at a prestigious call center in Westlands . I must say that I  was destined for this job as I was interviewed via phone and landed it immediately.  This  reminds me of the importance of creating meaningful relationships. You see, a friend I had gone to college with had volunteered my contacts and informed me that I will be contacted.  I had a lot going on as a first time mum and missed the first call.  This friend called me and informed me that I would be contacted again and to keep my phone close. Just like that, I passed the interview done in Kiswahili and reported for my first corporate job as a call center agent . My entry into the customer care world helped me to harness skills in empathy , communication and problem solving . If you are planning to venture into this field, here are five lessons i learned working as a customercare agent that will help you. 1. Always be prepared ...

  Let me tell you about my magical journey with Ajira Digital. I learnt about Ajira when I bumped into a certain poster on Facebook advertising for a class. I never paid too much attention to it until last year, when I became free and was interested in adding some knowledge. Ajira had me covered for a whole week. I felt the privilege of being in an online class. Not that I haven’t attended any online course, but this felt like I was back in school. Only that in this case, everything was completely free apart from my data and time. Having left college ten years ago, it was a nice experience having lecturers, but for Ajira, they refer to them as trainers interested in my progress. Let’s dive into these trainers; they are quite patient and really understanding. Imagine having to train over 100 people, and with some raising their hands in the course of the training. They are also qualified for their niche and answer questions amicably. They are oozing with so much knowledge that it le...

Step into a tapestry of heartfelt reflections, unapologetic truths, and poetic storytelling. Sisterly Collection is a collection of powerful poems by two sisters exploring themes of family, identity, discrimination, love, heritage, and the rich legacy of African roots. Each poem is a window into lived experiences, celebrating resilience, cultural pride, and the enduring strength of the human spirit. Whether you’re seeking soulful connection or poetic activism, this book offers verses that speak to the depth of who we are—and who we can become. Perfect for lovers of raw, reflective, and empowering poetry. Purchase the ebook on this website https://gechemba.kreativestores.shop/product/sisterly-poem-collection

Butterfly Big Change” is a beautifully illustrated children’s story that takes young readers on a magical journey of transformation. Follow Carlo, a curious little caterpillar, as he explores the wonders of nature, faces his fears, and discovers the courage it takes to grow. Through colorful pages and gentle storytelling, this inspiring book teaches children about patience, self-discovery, and the beauty of change. Perfect for bedtime or classroom reading, Butterfly Big Change is a touching reminder that big transformations often start with small steps. 💛 Ideal for children ages 4–9 🦋 Themes: growth, change, courage, self-love 📘 Great for parents, teachers, and caregivers who want to spark meaningful conversations Let your child spread their wings with this unforgettable story of hope and new beginnings! Purchase the story book on this website https://gechemba.kreativestores.shop/product/butterfly-big-change

Looking for a fun and educational way to keep your little ones engaged? My Bug and Insect Coloring Book is the perfect blend of creativity and learning! With 25 delightful pages, this book introduces children to the fascinating world of insects—featuring friendly ladybugs, fluttering butterflies, busy bees, and more! Each page is designed to spark imagination, improve fine motor skills, and encourage a love for nature. Why parents love it: Screen-free fun that keeps kids entertained for hours Educational and engaging – perfect for home, school, or travel Promotes creativity while teaching about insects Easy-to-color illustrations for ages 3–8 Great gift idea for birthdays, holidays, or rainy days! Whether your child is a curious explorer or a budding artist, this coloring book will bring smiles, learning, and lots of colorful fun! purchase it on this website below https://gechemba.kreativestores.shop/product/bugs-and-insect-coloring-book

Yesterday was World Radio Day-13th Feb,this day right here brings fresh memories of my first real job though an attachment at Baraka FM in Mombasa.Back in 2008, it was extremely difficult to get a job or an internship for that matter at such a prestigious radio station.So I approached a certain KTN journalist- Ngumbao who owed me a favor.May God rest his soul. You see, Ngumbao came to Airport View Academy to interview students who had passed in KCPE.While talking to me he asked what I wanted to be.For those who know me, know that from an early age I had it all figured out,I wanted to be a journalist.He said to me casually- if you ever need help ,come see me.So when I was required to be attached, I went to collect on that favor.Since that was like eight years before, Ngumbao did not remember but he said -why not.He called up his friend Mwangi who was the big boss at Baraka Fm and asked for a favor.You see....this girl right here received a call."Come report on Monday". ...