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Showing posts with the label children's story book

5 Lessons I Learned Working as a Customer Care Agent: Real Insights

    Early in my customer service journey, I got a chance to work at a prestigious call center in Westlands . I must say that I  was destined for this job as I was interviewed via phone and landed it immediately.  This  reminds me of the importance of creating meaningful relationships. You see, a friend I had gone to college with had volunteered my contacts and informed me that I will be contacted.  I had a lot going on as a first time mum and missed the first call.  This friend called me and informed me that I would be contacted again and to keep my phone close. Just like that, I passed the interview done in Kiswahili and reported for my first corporate job as a call center agent . My entry into the customer care world helped me to harness skills in empathy , communication and problem solving . If you are planning to venture into this field, here are five lessons i learned working as a customercare agent that will help you. 1. Always be prepared ...

Butterfly Big Change

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Butterfly Big Change” is a beautifully illustrated children’s story that takes young readers on a magical journey of transformation. Follow Carlo, a curious little caterpillar, as he explores the wonders of nature, faces his fears, and discovers the courage it takes to grow. Through colorful pages and gentle storytelling, this inspiring book teaches children about patience, self-discovery, and the beauty of change. Perfect for bedtime or classroom reading, Butterfly Big Change is a touching reminder that big transformations often start with small steps. 💛 Ideal for children ages 4–9 🦋 Themes: growth, change, courage, self-love 📘 Great for parents, teachers, and caregivers who want to spark meaningful conversations Let your child spread their wings with this unforgettable story of hope and new beginnings! Purchase the story book on this website https://gechemba.kreativestores.shop/product/butterfly-big-change